Public Safety Education

Sources for Information About 911

Commission on State Emergency Communications (the State 911 Commission)

The CSEC Public Education Program takes its responsibility to educate the citizens of Texas on the proper use of the 911 emergency number to save lives and property.

Including: 911 Safety for Kids - Teacher Activities

There are three basic messages for our 911 education program: when to call 911, how to call 911, and what to say in case of a police, fire, medical or poison emergency. The links will help you make use of the resources available for 911 education, including tips, downloadable activity sheets, as well as the full version of our children's video featuring Cell Phone Sally.

Visit the Commission on State Emergency Communications website.

Alamo Area Council of Governments Regional 911 Program

The mission of the AACOG 911 Program is to work with regional and county 911 coordinators, local and wireless telephone companies, and telecommunications service providers to ensure that every 911 call is routed to the correct PSAP and managed successfully.

Visit the Alamo Area Council of Governments website.

Know What's Below - Call Before You Dig - What 811 Is

811 is the national call-before-you-dig phone number. Anyone who plans to dig should call 811 or go to their state 811 center's website before digging to request that the approximate location of buried utilities be marked with paint or flags so that you don't unintentionally dig into an underground utility line.

Recognizing a Pipeline Leak

Because of Magellan's thorough maintenance, testing and monitoring a leak from a pipeline or facility is unlikely. However, should an incident occur, it's important for our neighbors to know how to recognize a leak.

You might see:

  • Liquid pools on the ground
  • Dead or dying vergetation, or discolored snow
  • Oily sheen on water surfaces
  • A steam like cloud, or frost on the ground
  • Water bubbling or continuous bubbling in a wet area
  • Dirt being blown or appearing to be thrown in the air

You might hear:

  • An unusual hissing, blowing or even a load roaring noise coming from the pipeline

You might smell:

  • An odor similar to gasoline or diesel fuel possibly stronger and unpleasant

View the Pipeline Safety Guide (PDF).